Refunds Policy

At Developer.ma, we strive to provide our customers with exceptional service and satisfaction. However, we understand that sometimes circumstances may arise where a refund is necessary. Please review our refunds policy below:

1. Domain Registrations:
   Domain registrations are not refundable. Once a domain name is registered, it cannot be refunded, exchanged, or canceled. Please ensure that the domain name you choose is correct and meets your requirements before completing the registration process.
2. Hosting Services:
   Refunds for hosting services are available within the first 30 days of the initial purchase date. If you are not satisfied with our hosting services within this period, you may request a refund, no questions asked.
3. Development Services:
   Refunds for development services are subject to the terms outlined in the individual service contract or agreement. Please review your contract or agreement for specific refund terms and conditions.

How to Request a Refund:

• To request a refund for hosting services within the first 30 days of purchase, please contact our customer support team at [email protected]. Be sure to provide your account details and reason for the refund request.
• For development services, please refer to the terms outlined in your service contract or agreement for instructions on how to request a refund.

Processing Time:
Refunds for eligible services will be processed within 7-10 business days from the date the refund request is approved.

Contact Us:
If you have any questions or concerns about our refunds policy, please don't hesitate to contact us at [email protected]. Our customer support team is here to assist you.

Please note that Developer.ma reserves the right to update or modify this refunds policy at any time without prior notice. It is your responsibility to review this policy periodically for changes.